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Home Care Salary & Benefits Survey

Participants Receive a Free Copy of the Final Report

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Home care providers in Florida face numerous challenges, but one of the most daunting is retaining and recruiting qualified personnel. HCAF can help your agency combat this undeniable obstacle.

For decades, HCAF has surveyed home care agencies in our state regarding compensation and fringe benefits. In fact, it is the only survey exclusively focused on Florida providers' wages and benefits. Data from this report is published every fall in the Florida Home Care Salary and Benefits Report.

We are collecting rates for employees paid per hour, per visit, PRN/per diem employees, and contracted 1099 clinicians.

We strive to assist providers by understanding how agencies around the state compensate their employees to remain competitive. Please help us ensure that the final report accurately represents geographical variations and includes all segments of the industry (i.e., Medicare, Medicaid, and Private Duty providers) by participating in the survey.

As always, participation is open to all Florida-licensed home care providers regardless of HCAF membership, so please spread the word!

Why Participate?

Participation has both personal and organizational advantages:

  1. The final report will be provided for FREE to participants who complete the survey. HCAF members who do not complete the survey can purchase the final report for $250 ($350 for prospective members).
  2. Having more participants means we can obtain more accurate results. If we do not receive enough completed surveys, the market report will not accurately reflect the market conditions.
  3. With sufficient participation from agencies operating in a particular region, region-specific reports are also produced in addition to the statewide report.

Important Information for Survey Participants

  • Agency-specific data will be kept strictly confidential.
  • To comply with the Federal Trade Commission (FTC) antitrust rules, report all data as of June 30, 2024. Do not include more recent data.
  • Similarly to previous years, there will be two versions of the survey in Excel format: one for Medicare/Medicaid agencies and a simplified version for licensed-only agencies (Private Duty).
  • Please indicate how many state-licensed agencies your organization operates per Florida health care planning region. If your pay rates and benefits vary by region, please submit separate surveys for each region in which you operate. In cases where rates and benefits apply to multiple agencies and regions, we would like to know how many your survey represents in order to calculate weighted averages more accurately.

Instructions

Download the Excel file below that corresponds to your agency's license type and any certifications and complete all the tabs.

If you participated in last year's survey, you should have already received a pre-filled survey in this year's format. If you did not receive it and think you should have, please contact Adara Sloane at asloane@homecarefla.org.

As you prepare your survey submission, you can access job description definitions below. Once it is completed, please email it to Adara Sloane at asloane@homecarefla.org.

If you have questions or need technical assistance, please call (850) 222-8967 or contact us.

Download Medicare/Medicaid Survey

Download Private Duty/Licensed Only Survey

Admission/Sign-Up Visit: A visit by an RN, OT, PT, or ST to complete administrative tasks and admit the patient to home care services.

Case Manager: An RN responsible for managing patient care from admission through discharge.

Companion: Provides companionship, light housekeeping, and respite for the primary caregiver, but no hands-on care.

High Risk/High Tech Visit: A clinician visit that involves specialized, high-risk care (e.g., IV, TPN, Vent C-PAP, BiPAP).

Home Health Aide (HHA): Assists with personal care under the supervision of an RN (includes CNA data).

Homemaker: Provides non-personal care services such as housekeeping, shopping, and errands.

Licensed Practical Nurse (LPN): Provides nursing care under the general supervision of an RN.

Medical Social Worker (MSW): Assesses psychosocial needs, provides counseling, and assists in discharge planning. Requires an MSW degree for Medicare services.

Occupational Therapist (OT): Develops treatment plans and provides therapy for patients with physical disorders. Requires state licensure.

Occupational Therapist Assistant (COTA): Delivers therapy under OT supervision. Requires state licensure.

Physical Therapist (PT): Treats patients using prescribed physical therapy techniques. Requires state licensure.

Physical Therapist Assistant (PTA): Provides physical therapy under PT supervision. Requires state licensure.

Psychiatric Nurse: Specializes in mental health care, providing treatment and counseling for conditions like mood disorders and dementia.

Registered Nurse (RN): Provides and coordinates nursing care as prescribed, while ensuring compliance with state laws. Requires state licensure.

Speech Therapist (ST): Evaluates and treats communication and swallowing disorders. Requires state licensure.

Administrator/Executive Director/CEO: Oversees business development, operations, care delivery, and financial stability.

Admissions Nurse: RN who conducts the initial patient assessment for home care services.

Branch/Clinical Manager: Manages all clinical care provided in the home.

Business Development Director: Builds business relationships and referrals across the service area.

Business/Office Manager: Oversees office functions and supervises office personnel.

Chief Financial Officer (CFO): Manages financial aspects, including budgeting, investments, and cash flow.

Clinical Director: Leads clinical operations, supporting the business plan and ensuring high-quality patient care.

Corporate Branch Director: Oversees branch management, budgets, staff, and overall operations.

Director of Nursing (DON): Ensures the agency’s clinical services comply with federal and state regulations, monitors staff performance, and oversees patient care.

Medical Director (MD): Licensed physician providing consultative services like utilization reviews and coordinating with attending physicians.

Rehabilitation Director: Manages the rehab department, including staffing, budgets, and productivity for therapies (physical, occupational, speech, respiratory).

Scheduling Coordinator: Ensures adequate clinical staffing and manages scheduling.

Accountant/Bookkeeper: Maintains financial records for the agency.

Administrative Assistant: Provides administrative support to management.

Billing Clerk: Handles billing duties for the agency.

Clerical/Secretarial/Filing: General administrative tasks such as phone answering, word processing, and filing.

Data Processing: Manages data processing for the agency.

Information Management: Oversees the agency’s information systems and technology needs.

Intake/Home Care Coordinator: Manages new referrals and works with discharge planning teams.

Medical Coding Specialist: Ensures accuracy of patient records using OASIS and ICD codes.

Medical Records Specialist: Processes clinical records once they arrive at the office.

Nursing Supervisor: Directly supervises staff and patient care.

OASIS Data Processing: Inputs and transmits OASIS data.

Personnel Manager: Manages HR functions and ensures compliance with employment laws.

Quality Assurance (QA)/Risk Management Supervisor: Ensures compliance with regulations and delivery of quality care.

Staff Development/Clinical Educator: Provides employee training and orientation.

Utilization Review/QA: Ensures compliance with federal and state regulations related to patient care.